Refund & Cancellation Policy

Last updated: October 10, 2026

Cancelling your subscription

You can cancel your Tag Verify subscription at any time from the Billing page in your dashboard, which opens Stripe's billing portal. When you cancel, you keep access to Tag Verify through the end of your current billing period (monthly or yearly, depending on your plan) — your plan will not renew after that.

Refunds

Because Tag Verify is billed in advance for the period you're in, we don't provide prorated refunds for the unused portion of a current billing period when you cancel. If you believe you were charged in error — for example, a duplicate charge or a charge after you had already canceled — contact us at support@tagverifyapp.com and we'll review it.

Switching plans

You can switch between the Grower/Supplier and Packer/Shipper plans, or between monthly and yearly billing, at any time from the Billing portal. Stripe prorates the difference automatically.

Questions

Not sure how this applies to your situation? Contact us before canceling and we'll help.